As part of your monthly subscription, you get access to Oppstimize Office Hours.
Office Hours are weekly, live, shared support with other Oppstimize customers on a virtual meeting. This is typically done on Thursdays at 1:00pm. You are allowed to attend one or two of these each month as part of your subscription. You are invited to join and take turns with other attendees to ask questions about anything in the system: campaign building, templating, best-practices, and more.